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How We Work
How we approach our software services
We have a mantra around here: Do it once. Because we see a right and a wrong way to do things. Experience has taught us to trust the process and that shortcuts are usually just traps set to go off in the future. Technical debt is a real thing—and no way to leave a legacy.
The Approach: Build Exceptional Software With Confidence
A high-level overview of we questions we ask, the process we follow—and the challenges we help clients navigate as we work together. There are many permutations to ensure we fit well into the expectations and demands of our client environments and expectations but every relationship needs a starting point, and this framework serves as a steady guide.
Learn
Focus
Discover
Deliver
Learn
Does the market want what you’re building?
Research your market, data, tech ecosystem, and existing assumptions. Observe users to uncover new insights. Explore ideas for product improvements, opportunities, and new problems to solve.
Focus
Is your product vision aligned with business priorities?
Move from “what you could do” to strategic prioritization of “what you should do.” Make strategic bets toward clear outcome expectations. Define success and prioritize for business impact.
Discover
Have your removed as much risk as you should?
Uncover what might work, reduce risk, and invest in visible learning. Remove the monster hiding in the riskiest assumption through rapid prototypes and testing—before moving into full production.
Deliver
Can you confidently deliver at scale?
Learnings captured in previous stages will help avoid detours, surprises, and missteps when developing for primetime. Have certainty in product quality, direction, and delivery dates.